Your manager has invited you to the portal. Before you can enter, however, you need to have to verify your account. This is how you do it:
Because we want to provide you with a system that offers adequate security with an eye on data protection, we need you to verify your account in twofold through two factor authentication.
When an administrator creates an account for you, you will receive an email in which you will be invited to activate your new account.
When you click the link, you will be directed to the sign in page. In this screen, you may enter your e-mail address and your desired password and press “create”.
For the next step in the verification process of your account, you will be asked for your phone number. You will have an option to receive the verification code as an sms on your mobile phone or as a spoken message through a landline.
All you have to do is enter the verification code in the designated area and click “verify”. You are now ready to enter the portal.
- I'm receiving a message that tells me the user ID already exists. What do I do?
Your e-mail is already known in the backend, Since you can only sigin in with a new account once, you'll need to follow the process of verifying as a user of an existing account.
- Help! My screen freezes, loops, or does not redirect.
It is very likely your problems are browser related. We advise to use an updated version of Google Chrome. To ensure the entire process executes fluently, please make use of an incognito window.