After adding new languages to your questionnaire, the corresponding translations need to be added. This article will take you through the steps of setting this up.  Adding the translations to your questionnaire can be done in two ways, through the questionnaire engine or via the translations settings in the language tab.

First, double check to see if your primary language indicates the correct language. In the process of adding additional languages, you have already selected the preferred languages that you want to present to your respondents. In this example, we have added Dutch, German and French. The red X underneath each language indicates that the translations are not available yet.

1. Questionnaire Engine 

In the right top corner of the questionnaire builder, you have a button that displays the language of the questionnaire. By clicking this button, a drop-down menu will show all the languages you selected previously. To add the translations, switch from language and add your translations into each page. 

2. Translation Settings

At the third step in the language tab you can find the translations settings. Here you can easily export and import the questionnaires text file so that the translations are automatically added to the questionnaire. 

Export the questionnaire

First, you are going to create an export file of the questionnaire that can be used for the translation.

Click on the Export File button. An Excel file is created and saved to your computer.

 Add the translation to the Excel file

There are multiple columns present in your Excel file, as illustrated below.

The first column always contain the Keys. These Keys refers to the corresponding questions, options, etc. that are present within your questionnaire. It is used as a unique identifier for that specific part of your questionnaire. Don't make any changes to this column, as its needed to put the different translations into the right location.

There are also multiple system notifications and placeholders that the system uses to effectively use the questionnaire functionalities. These are by default shown in English. These system texts are also present in your language file, so you can customize them and offer them in all the languages of your choice.

The column with your primary language offers all the texts that need to be translated in order for your additional language to function properly.

The empty columns are there to be filled with the corresponding translations, matching the language that is in the header. You can now go ahead and fill this file with your translations.

Upload your translations
Once your file is ready, it’s time to upload your translated texts into your questionnaire. 

Click on the Upload & Import button. A pop-up will appear in which you can drag and drop your file, or click the gray area for the option to select the file from your computer.

Click or drag the excel file in to the popup.

After uploading your Excel file, or filling out the translations manually in each page, the languages will show a green tick indicating that the translations are complete. Should there be some items missing in a translation, this will be indicated with a yellow exclamation icon, indicating that you need to review your translation.

If all your languages have a green check mark, you are set! Your languages are ready to be used in the questionnaire.

Please note: these changes are applied to the version of your questionnaire that is in Edit mode. In order to show them to your respondents, you first need to put this version into Live mode to publish them to your respondents.