Calculations
For each widget in your dashboard you can select what type of calculation that you want to apply to your data in order to present the result. If you set y...
Mon, 4 Nov, 2019 at 3:20 PM
The Energy Pulse Score is the main KPI of the Employee Energy Pulse: a measurement where you ask employees to what extent they gain energy from their work, ...
Mon, 4 Nov, 2019 at 5:19 PM
The Net Promoter Score is a commonly used measurement for customer loyalty where you ask your customer how likely it is that they would recommend your produ...
Mon, 4 Nov, 2019 at 5:20 PM
The Average option will return the mean of the numbers. It is easy to calculate: add up all the numbers, then divide by how many numbers there are. In other...
Mon, 4 Nov, 2019 at 5:17 PM
The Sum option will return the result of adding up all the numeric values that are present in your selected column. Example: 9 is the sum of 2, 4 and 3. (b...
Mon, 4 Nov, 2019 at 5:15 PM
The Count option can be used to determine the actual number of values that are present in your selected column. Most widgets already offer the option to re...
Mon, 4 Nov, 2019 at 5:15 PM
The Customer Satisfaction Score is the main KPI of the Customer Satisfaction Research (CSAT): a measurement where you ask customers how satisfied they are w...
Wed, 8 Jan, 2020 at 10:05 AM
The Customer Effort Score (CES) is a customer-oriented KPI that gives you insight about a customer's experience during their customer journey. This allo...
Mon, 31 Oct, 2022 at 3:55 PM
The Customer Effort Score (CES) is a customer-oriented KPI that gives you insight about a customer's experience during their customer journey. This allo...
Wed, 8 Jan, 2020 at 10:10 AM
The Customer Effort Score (CES) is a customer-oriented KPI that gives you insight about a customer's experience during their customer journey. The orig...
Wed, 8 Jan, 2020 at 10:22 AM