When adding a new Data Collection project, you are offered a choice of three variables to determine the type of project you wish to run, the second one being Business (Audits, Forms & Checklists). At CYS, we also refer to these types of projects as the Voice of Business.
Voice of Business is literally meant as the voice of your Business: you are collecting data to measure how your Business is doing. By performing such measurements, you can adequately monitor procedures, standards and more within your company.
Using a voice of business project type means gaining a continuous and transparent insight into all of your company data, results, quality and processes. Voice of business measurements allow you to take data driven decisions. Instinctive choices become well-founded decisions that can be relied on in a structural manner.
There are countless ways to measure the Voice of Business. Audits and checklists are most frequently used. To make filling in those checklists more efficient and at the same time more fun, CYS has developed the Image checklist and the Conditions checklist.
For more information on the Voice of Business, how to implement it within your organization and insights on why it is so important, please visit our website or download our e-book.