FAQ

How do I see if emails have been sent?
After sending your e-mail invitation to your respondents. It’s totally understandable that you would like to know if your e-mails get send or not. In the st...
Mon, 27 Sep, 2021 at 2:59 PM
Why are my emails not sent?
After sending your email invitation, you expect that all the emails should be send. Sometimes it can happen that your e-mail was not sent and you want to kn...
Tue, 28 Sep, 2021 at 2:22 PM
How do I delete data from my project database?
Sometimes it can happen that you would like to deleTE a data from your database and this action is totally possible in the CYS system. By applying a simple ...
Mon, 25 Oct, 2021 at 4:15 PM
How to replace a picture within a HTML page?
When creating your portal, CYS has put a number of projects and schedulers in place for you with some template html layouts. The textual content can easily ...
Fri, 4 Feb, 2022 at 2:15 PM
How do I import a list of email addresses in my blacklist or exclusion list?
There are times when you would like to add multiple records at once to an exclusion or blacklist. In such a case you don't want to go about it address ...
Fri, 4 Feb, 2022 at 2:22 PM