Product Update – Authentication, Mobile Stability, API Improvements, and Questionnaire Reliability
Overview
This release includes improvements across authentication, mobile dashboards, public API functionality, data import validation, questionnaire configuration, and login verification. The updates focus on improving system reliability, strengthening access security, and ensuring a more consistent experience across portals, mobile devices, APIs, and questionnaires.
1. Authentication and Access Security Improvements
Microsoft SSO Login Handling
Improved Microsoft SSO login behaviour to ensure correct authentication options are displayed across portals. Users who were not part of a portal will no longer experience blank screens or “bad request” errors during login, resulting in a more reliable login experience.
Collaborator Email Verification Enforcement
The collaborator login flow now requires email verification to be completed before users can continue. The Continue action remains unavailable until verification is successful, improving access control and onboarding security.
Login Verification Continue Button
Resolved an issue where pressing the Enter key after entering a verification code did not allow users to proceed. Users can now continue using either the Enter key or the Continue button, ensuring a smoother login verification process.
2. Mobile Dashboard and Access Visibility Improvements
Mobile Dashboard Widgets Loading
Resolved an issue where mobile dashboards showed a continuous loading indicator and widgets did not display results. Dashboards now load correctly and widgets display data as expected on both iOS and Android devices.
Blacklist Overview Visibility for Guru Users
Fixed an issue where Guru users with the correct permissions saw a blank Blacklist overview screen. Users can now properly view and manage both Exclusion and Blacklist sections.
3. Public API Improvements and Documentation Accuracy
Public API – Scheduler Open Links Endpoint
Introduced a new public API endpoint that allows retrieval of open-invite scheduler links with multiple filtering options. The endpoint includes request validation, API key security, and consistent response structures to support reliable external integrations.
4. Data Import and Questionnaire Improvements
Hidden Sheet Import Validation
The system now checks whether the first worksheet in an Excel file is hidden before processing imports. If a hidden sheet is detected, the import is stopped and an error message is logged. This validation applies to Manual Upload, SFTP, OneDrive, and Dropbox imports.
Field Picker Placement in Questionnaire Builder
Corrected the field picker behaviour so fields are inserted only at the selected cursor position. If no cursor is selected, the system now shows a notification instead of inserting the field in an unintended location.
Matrix Answer Options Visibility in Respondent View
Resolved an issue where matrix question answer options were not visible in certain scenarios. Answer options now display correctly, selections work as expected, and responses are saved properly.
What You Need to Know
• Mobile users must update the iOS or Android app to the latest version to receive the mobile dashboard fix
• No manual action is required for other updates
• These updates affect only the areas listed below
Applies To
• Portal authentication and login verification
• Microsoft SSO login
• Experience dashboards and widgets
• Guru users with Blacklist and Exclusion permissions
• Public API integrations
• Scheduler and open-invite link management
• Data imports (Manual Upload, SFTP, OneDrive, Dropbox)
• Questionnaire Builder
• Respondent survey experience for Matrix questions
Rayomand Vania
Product Update – Authentication, Mobile Stability, API Improvements, and Questionnaire Reliability
Overview
This release includes improvements across authentication, mobile dashboards, public API functionality, data import validation, questionnaire configuration, and login verification. The updates focus on improving system reliability, strengthening access security, and ensuring a more consistent experience across portals, mobile devices, APIs, and questionnaires.
1. Authentication and Access Security Improvements
Microsoft SSO Login Handling
Improved Microsoft SSO login behaviour to ensure correct authentication options are displayed across portals. Users who were not part of a portal will no longer experience blank screens or “bad request” errors during login, resulting in a more reliable login experience.
Collaborator Email Verification Enforcement
The collaborator login flow now requires email verification to be completed before users can continue. The Continue action remains unavailable until verification is successful, improving access control and onboarding security.
Login Verification Continue Button
Resolved an issue where pressing the Enter key after entering a verification code did not allow users to proceed. Users can now continue using either the Enter key or the Continue button, ensuring a smoother login verification process.
2. Mobile Dashboard and Access Visibility Improvements
Mobile Dashboard Widgets Loading
Resolved an issue where mobile dashboards showed a continuous loading indicator and widgets did not display results. Dashboards now load correctly and widgets display data as expected on both iOS and Android devices.
Blacklist Overview Visibility for Guru Users
Fixed an issue where Guru users with the correct permissions saw a blank Blacklist overview screen. Users can now properly view and manage both Exclusion and Blacklist sections.
3. Public API Improvements and Documentation Accuracy
Public API – Scheduler Open Links Endpoint
Introduced a new public API endpoint that allows retrieval of open-invite scheduler links with multiple filtering options. The endpoint includes request validation, API key security, and consistent response structures to support reliable external integrations.
4. Data Import and Questionnaire Improvements
Hidden Sheet Import Validation
The system now checks whether the first worksheet in an Excel file is hidden before processing imports. If a hidden sheet is detected, the import is stopped and an error message is logged. This validation applies to Manual Upload, SFTP, OneDrive, and Dropbox imports.
Field Picker Placement in Questionnaire Builder
Corrected the field picker behaviour so fields are inserted only at the selected cursor position. If no cursor is selected, the system now shows a notification instead of inserting the field in an unintended location.
Matrix Answer Options Visibility in Respondent View
Resolved an issue where matrix question answer options were not visible in certain scenarios. Answer options now display correctly, selections work as expected, and responses are saved properly.
What You Need to Know
• Mobile users must update the iOS or Android app to the latest version to receive the mobile dashboard fix
• No manual action is required for other updates
• These updates affect only the areas listed below
Applies To
• Portal authentication and login verification
• Microsoft SSO login
• Experience dashboards and widgets
• Guru users with Blacklist and Exclusion permissions
• Public API integrations
• Scheduler and open-invite link management
• Data imports (Manual Upload, SFTP, OneDrive, Dropbox)
• Questionnaire Builder
• Respondent survey experience for Matrix questions